Stigall & Associates

System Administrator

US-NY-Walden
2 weeks ago
ID
2017-1096
# of Openings
1
Category
Information Technology

Overview

Our client is a leader in control valves, regulators and other devices used in applications ranging from high temperature steam regulation in municipal and institutional HVAC systems to specialized fluid control systems.

Responsibilities

Job Description: Under the direction of the IT Operations Manager, the System Administrator ensure stability and performance of IT operations. This includes implementing, maintaining and supporting networks, servers, software and communication links; participate in team projects.
The incumbent provides impeccable customer service by responding to service requests timely and accurately.

 

Responsibilities:

  • First responder for hardware and communications failures and datacenter matters such as backups, UPS problems, capacity monitoring of servers, at the local site.
  • Administer core infrastructure technologies and related services including Microsoft Infrastructure, Virtualization, Enterprise Storage, Networking, Datacenters, and Cloud services
  • Monitor the health of critical systems, identify trends, and present results to IT Management
  • Ensure continued responsiveness and operational stability of technologies and services supporting the lines of business
  • Liaise with IT Infrastructure Engineering team to transition technology administration post implementation
  • Champion efforts to standardize processes, technologies, and adopt IT best practices
  • Adhere to established IT policies and standard operating procedures
  • Collaborate and coordinate tasks with 3rd party technical resources
  • Document/Diagram technologies at regional sites
  • Participate in the development of Standard Operating Procedures for key tasks
  • Complete projects to budget, timelines, quality standards and business stakeholder requirements
  • Maintain broad technical and solutions knowledge in software, infrastructure, security and business architecture areas
  • Perform other duties as assigned

Qualifications

Experience and Skills:

  • Bachelor of Science Degree in Computer Science or related technical / management field or experience
  • Experience managing Virtualization, Microsoft infrastructure, storage technologies
  • Successful work history with cross-functional groups and align technology activities with organization’s strategic goals
  • Superior systems troubleshooting skills
  • Analyze information and evaluate results to choose the best solution and solve problems
  • Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards
  • Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Ability to maintain the highly secure nature of information technology work.
  • Excellent written and verbal communication skills.
  • Moderate travel is required

 

Technical Competencies: Active Directory, Exchange, VMware, SAN/NAS, Backups, LANDesk ITAM, Office365, MS Office Suite
Preferred Certifications: Cisco CCNA, VMWare VCP-DCV, Microsoft MCSA: Windows Server

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